Need Services?

Find out how to access the various services that DWC has to offer. 

Descubra como obtener los servicios que ofrece DWC.

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Need Services?


How can I apply for housing?

To explore your housing options, please come to the Day Center (located at 442 S. San Pedro St., Los Angeles) to sign up to meet with a case manager; some transitional and permanent housing programs require a referral from a case manager.

In the meantime, do your best to obtain the necessary documents that housing facilities require such as your birth certificate and/or state issued ID, social security card, proof of income and a current TB test. We can also help you with those.


When do you serve meals?

We serve three meals per day, seven days a week: breakfast at 8am, lunch at noon (except on the first Thursday of every month, when lunch is served at 11am), and a hearty afternoon snack at 3pm. After women are welcomed into the Day Center for mealtimes, our doors are closed to promote a safe community environment, so you must arrive on time.

Many of our meals are prepared and served by volunteer teams – to learn more about volunteering in the kitchen, visit our Volunteer page.


What other services do you provide?

At the Day Center any woman can drop in to receive a meal; use clean, private bathrooms and showers; use laundry facilities; make phone calls or access a computer; secure a mailing address; or get a fresh change of clothes. In addition, women are encouraged to participate in case management, creative workshops, counseling, health clinic activities, and job-readiness. 

Learn more about our individual programs here.


Is this a shelter/where can I go if I need a shelter?

DWC is not a shelter, but there are several in the downtown Los Angeles area, including:

Pathways To Home
3804 Broadway Place, Los Angeles, CA 90037
(No ID needed)
(323)-231-1711
Daily bus pick up at 3pm and 3:30pm on San Julian St. between 6th St. and 7th St.
Intakes are held on Tuesday and Thursdays, 1pm-4pm

Union Rescue Mission
545 South San Pedro St., Los Angeles, CA 90013
(ID Needed)
(213)-347-6300
15 day, one-time emergency stay (extended stay may be possible)
URM has the Gateway program, which is $210 a month
For information regarding availability, call (213) 347-6300

Winter Shelter Program:
Click here for list of winter shelters.
The Winter Shelter Program (WSP) operates between the months of December and March. If you are in need of shelter during the months when the WSP is closed, call 211 for emergency referrals or visit the Los Angeles Homeless Services Authority's website to find help.


How do I get case management at DWC?

Any woman can sign up for case management by speaking with a desk worker in the Day Center, or by contacting our Case Management Program Manager Tracy Malbrough at (213) 680-0600.


How do I access health clinic services?

On-site clinic appointments are available on TUESDAYS AND FRIDAYS from 8am – 4pm.

Sign up for clinic appointments or find out about other health services by signing up for Day Center case management services or by seeing a member of the health team on Tuesdays and Fridays from 9-11am in the Day Center. Depending on your health insurance coverage or your specific medical needs, you may be required to wait for an appointment at the DWC clinic or you may be referred to another health clinic.

PLEASE NOTE that TB tests are only performed on Tuesdays, and results are provided only on Fridays.

Other Health Services:

• Free mammograms, vision and foot screenings, TB tests and HIV testing & counseling
• Medical case management
• Monthly health education workshops
• Weekly drop-in fitness classes
• Peer support groups
• Health & wellness counseling
• One-on-one benefits assistance and monthly benefits workshops

Please see the monthly Health & Wellness Calendar for more information on health services at DWC.


Can you assist me with finding a job?

DWC provides job training programs for participants, led by volunteers and staff. To participate, visit our Day Center and join us at our Employment & Education Orientation on Tuesdays at 9:30am.


What is a Day Center Orientation, and am I required to attend one?

We will not turn away a woman in need. However, we strongly encourage all of our participants to attend a Day Center Orientation within their first week of receiving services. Orientations take place three times per week, and are led by peer leaders (other participants) to acquaint new participants with the breadth of services available at DWC.

During an Orientation, you will receive a tour of the Center, learn how to access case management and our health clinic, learn how to sign up for Day Center chores, and get to know other women at DWC.


How do I get bus tokens/Rider Relief?

Rider Relief Transportation Distribution (RRTP)
Coupon booklets for discounts on Metro TAP passes are distributed for Senior/Disabled, Student, and Regular Riders.

Participants must bring the following documents to receive a discount booklet: ID, Pay check stub, W-2, Medi-Cal card, Medi-Care card, Lifeline, reduced-fare lunch receipt, or other proof of income.

RRTP Distribution Hours: Every Wednesday at 9-9:30am

Tokens: Tokens are only given out to Downtown Women’s Center participants. Participants must show proof of an appointment to receive tokens.